Arabic Course for the Hospitality Industry

The definition of hospitality is ‘the friendly reception and treatment of guests or strangers’ and the hospitality industry is one of the most competitive of all  the commercial sectors. Mastery of foreign languages in this service industry is therefore essential to put guests at ease and to offer them a satisfying and memorable experience. It isn’t ‘just’ the quality of your product that keeps guests coming back for more and recommending you to friends and clients. The memory of a 5 star service will linger long after the holiday or meal is over. Multilingualism, therefore, means business.

Semantics Language Training for the Hospitality Industry can be tailor made to encompass your ethos or company culture.  Attract world-class employees with our outstanding language training; ourselves awarded 100% for customer service by QFor.

Practical Details

  • Individual language course, semi-individual language lessons (2-3) or a group course (4-6)
  • Packages of 30, 38 or 44 hours
  • All global languages
  • Flexible schedule
  • Free preliminary screening for all participants
  • Language classes at your establishment or language lessons at our language school in Brussels (Etterbeek)
  • Tailor made programmes for specific working roles if desired


  • Make an excellent first impression when handling telephone enquiries
  • Deal with customer complaints efficiently and professionally
  • Use native expressions to put your guests at ease
  • Ensure your guest experience is memorable for all the right reasons
  • Elevate the skills of your best employees and retain them


Click here for some testimonials:

Target audience

  • General Managers & Trainees
  • Concierges
  • Receptionists
  • Waiting staff
  • Bartenders
  • Back office staff
  • Porters
  • Housekeeping


+32 (0)2 307 37 50

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