German Course for the Banking and Financial Industry

The Banking and Financial industry is undergoing major change and customer service, efficacy and innovation have never been more important. Having come under fierce global criticism, the battle to win hearts and minds, both at home and internationally, is on.

Whether it is at the ‘frontline’ of banking, dealing with the daily transactions of customers, middle management advising customers on pertinent products or at a senior level, perhaps dealing with private customers or blue chip businesses, consummate communication is key.

At Semantics our tailored approach to language training enables us to work with your organization, its goals and ethos and deliver made to order language coaching. Gain the advantage and put your organization at the forefront of customer recommendations… 

 Modules to choose from can include:- 

• Key banking terminology
• Vocabulary for International Trade
• Vocabulary for Foreign Exchange and Money Markets
• Effective formal written communications
• Choosing language for maximum impact during negotiations
• Customer service skills
• Handling enquiries and complaints with greater efficiency

Practical details

• Individual language course, semi-individual language lessons (2-3) or a group course (4-6)
• Packages of 30, 38 or 44 hours
• Flexible schedule
• Free preliminary screening
• Language classes at your premises or language lessons our language school in Brussels (Etterbeek)
• Tailor made programme